Emily Kagan Trenchard is the Vice President of Digital & Innovations Strategy for Northwell Health. Adept at serving as the point of translation between doctors, developers and designers, Emily leads key areas of the business including digital patient experience strategy, use research and analytics, digital product development, and user experience design. She also serves as an advisor to Northwell’s ventures division and the IT Innovation Center, helping identify and develop new technologies.
For over a decade Emily has lead teams in designing and implementing the large-scale applications necessary to connect patients to care, and to keep businesses competitive in a time of radical change. She began her career at the Cardiovascular Research Foundation, developing content and digital engagement tools for women’s heart health. Emily then joined Lenox Hill Hospital as their head of Web Systems, where she spearheaded the development of many consumer health platforms, including the first-ever implementation of the ZocDoc scheduling platform for a hospital. Once Lenox Hill Hospital joined the Northwell family, Emily was tapped to be the system’s Director of Web Technology. In this role she helped start the user experience practice, lead a replatforming of the enterprise content management system, championed the use of open source software, built up the in-house application development team, and lead the move to agile processes.
Emily received her undergraduate education in bio-behavioral science from UC Berkeley, and holds a master’s degree in science writing and communication from MIT. Her executive training was at the Yale School of Management. Emily is a nationally recognized poet, essayist and speaker exploring the ways we can remix the human in healthcare.